FAQs

We have been selling parts since 2002 and became incorporated in 2007. We have been involved in the automotive industry since 1998.

Our policies are simple and straightforward. Please see our terms and conditions and privacy policy.

We collect sales tax in states where it is required by law that we do so.

We do accept returns on unopened items within 30 days (some restrictions may apply), but you must have prior authorization. Contact us so we can confirm your return and provide you with the correct return shipping address. For more information, review our return and refund policy.

We are located in California, and we are open from 9 am PST to 5 pm PST Monday through Friday.

Yes! We currently offer local pickups at our shop in Concord, CA. Contact us to set up a local pickup before ordering, and we can help you out. Please note that we can only offer local pickups on items that are California emissions legal.

We do! If you are local to Concord, CA, we can install the parts we sell. We also do wheel and tire mounting and balancing, alignments, and general repairs. Contact us if you would like to have the parts you order installed. Please note that we can only offer installs on items that are California emissions legal.

When ordering, create a free account so you can log in and check order status at any time. If you check out as a guest, you will not have an account created, but we will still email you with status updates and tracking numbers.

You must cancel the order before it ships to avoid a restocking fee. Information on restocking fees is in our terms and conditions. Most items ship within a few hours of the order being placed, depending on the time of the order.

We use both UPS and FedEx, depending on which warehouse your item ships from. At times, we also use USPS. We can only ship with our shipper number and can not ship on your account if you have one with one of the carriers.

Not at this time, but we might in the future.

We accept Affirm, Visa, MasterCard, Discover, and American Express. We also accept PayPal.

We don't! We only store the last four digits on file for identification purposes. If you pay with PayPal, we are never exposed to your credit card information, for the ultimate in credit card security.

You will not be charged until your order is ready to ship. For any special orders, we will contact you first to ask if you want to wait, and if you do, we will charge your card to put your order on hold.

Absolutely! We use the highest level of encryption available to us to ensure your information is always transmitted across a secure connection. We host our consumer-facing platform on Shopify - the leader in eCommerce technology.